Introduction to Knowledge Management

  • Level: Introductory
  • Study Time: 7 Hrs
  • Work Based: Yes
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Course overview
This course will develop your understanding of knowledge management, how it contributes to effective and productive organisations, and how you can develop the strategies to effectively manage and exploit organisational knowledge for your team and your organisation.

By the end of the course, you will have developed the knowledge and skills to: 
  • Understand the concepts of knowledge management applicable to the modern organisation 
  • Understand and apply approaches and techniques to effective knowledge management. 
  • Develop an understanding of the principles of the life cycle of knowledge management 
  • Understand how digital tools can enable the capture, and translation of knowledge for the benefit of the organisation. 

What you will cover...

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Enrol in this course and get complementary 12 months Premium Member access  to the AIIA Capability Hub


An initiative of the Australian Information Industry Association.